Hiroki Sayama is currently the Regional Director of Customer Support for the Americas at Boeing, where they oversee customer support operations across North, Central, South America, the Caribbean, and Hawaii while managing business development initiatives at the Seal Beach Core Center and Charlie Works. Their extensive experience includes roles such as Regional Manager for Africa Ops and 787 Senior Deputy Fleet Chief, focusing on customer integration and technical support for aviation products. Hiroki began their career in aviation as an Aviation Maintenance Technician at United Airlines and has since held various positions in customer support and field service with Boeing, enhancing airline customer experiences globally. They hold a Bachelor’s degree in Professional Aeronautics, alongside ongoing studies in Accounting and an MBA in Aviation and Finance from Embry-Riddle Aeronautical University.
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