Danielle van Felius - Zwijnenburg

Danielle van Felius - Zwijnenburg is an Onsite Journey Specialist for Pet Food & Supplies at bol since September 2020, focusing on enhancing customer experience throughout the customer journey. Previous roles include Customer Journey Specialist and Content Specialist at the same company, along with content and communication management at TTM Communicatie, where projects involved creating and managing social media content for various SMEs. Danielle's internship experiences include working on customer engagement strategies at Copijn and editorial support at Frankwatching, alongside roles in production and customer service at FrieslandCampina and MCD Supermarkten. Educational qualifications include a Bachelor of Arts in Communication and an Associate's degree in Crossmedial Communication from Rotterdam University of Applied Sciences, complemented by a HAVO diploma from Heerenlanden College.