Thomas Dinkla is the Head of Customer & Partner Service at bol since 2024, previously holding the position of Lead Customer & Partner Service Operations. From 2010 to 2014, Thomas was a Senior Regional Manager at KPN, overseeing 14 stores and managing 75 team members. Their extensive background includes leadership roles in customer service and operations across various companies, demonstrating a strong capability in strategy development and team management. Thomas earned a Bachelor's degree in Business Administration from Hotelschool The Hague.
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