Leslie Ortega

Leslie Ortega is an accomplished client experience professional with extensive leadership experience across various organizations. Currently serving as Client Experience Manager and Senior Team Captain at Boldr since July 2020, Leslie focuses on mentoring shift leads, ensuring program success, and enhancing team performance through consistent client engagement and cross-department collaboration. Previous roles include Customer Support Team Leader at SafetyCulture, where performance metrics were consistently exceeded, and Team Leader at TaskUs, responsible for operational excellence processes. Leslie's career began at STARTEK Philippines, where responsibilities included team leadership and quality assurance, further extending to early roles in customer service and banking. Leslie holds a Bachelor of Science in Business Administration, majoring in Economics from De La Salle University.