Bon Secours Mercy Health
Amy McClain is a skilled Care Coordinator Support Specialist currently employed at Bon Secours Mercy Health since June 2022, with prior experience as a Referrals Management Specialist at Mercy Health and a Patient Services Expert through Insight Global. Amy has a diverse background that includes self-employment as a Customer and Client Support Specialist/Project Coordinator, where responsibilities included operational support and project management for small business owners, as well as extensive experience at Technicolor in various roles, including Director of Account Relations and Technical Services Manager. Amy's early career involved customer support activities at ABX Air, Inc. and a foundation in customer service training. Education includes a Certificate in Patient Access and Scheduling from Sinclair Community College.
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Bon Secours Mercy Health
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On September 1, 2018 Bon Secours Health System and Mercy Health combined to become the United States’ fifth largest Catholic health care ministry and one of the nation’s 20 largest health care systems. With 48 hospitals, thousands of providers, over 1,000 points of care and over 60,000 employees Bon Secours Mercy Health serves communities across seven states and Ireland. We are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. By utilizing robust measurement and reporting processes, we hold ourselves accountable for enhancing care and improving outcomes for our patients, residents and clients.