Antonio Lumaro has a diverse work experience spanning a variety of customer service roles. Antonio started their career as a Sales Associate at Chuck E Cheese in 2009, and later worked as a Sales Expert at PETCO Animal Supplies, Inc. from 2011 to 2012. In 2013, Antonio worked as a Remote Customer Service Agent at USA Contact Point, where they gained skills in troubleshooting hardware and software issues.
Antonio then transitioned to a role as a Remote Reservation Agent at The Active Network in 2014, where they assisted customers in making reservations for federal and state campgrounds. Antonio also worked as a Tier 2 Moderator and Customer Support Representative at Metaverse Mod Squad later that year.
In 2014, Antonio joined Crisp Thinking as a Community Moderator, where they played a key role in tagging content on social media platforms and providing timely shift reports. Antonio also worked as a Customer Service Representative and Tier 3 Lead at Uber, handling customer service requests.
Antonio's experience in community and customer service continued at Space Ape Games, where they worked as a Community and Customer Service Specialist in 2016. Currently, Antonio works as a Customer Care Specialist at BookingSync, where they help ensure customer satisfaction.
Overall, Antonio Lumaro has amassed extensive experience in customer service, moderation, and support roles, spanning various industries including gaming, technology, and hospitality.
Antonio Lumaro attended Overlea High School, where they obtained their high school diploma in Computer Engineering. Antonio also attended the Community College of Baltimore County, although no specific degree or field of study is provided.
May 1, 2017 - present
Finance/onboarding Team Leader at Glow Green ltd
Recruitment And Onboarding Team Lead - Enterprise Engineering at Ontario Power Generation
Onboarding Team Lead at SW HR Consulting
Compliance Onboarding Team Lead at Prolink
Customer Onboarding Team Leader at LoveAdmin
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