Booxi
Jake Lembourg is an experienced professional in customer excellence and e-commerce, currently serving as the Lead Customer Excellence at booxi since April 2021, where responsibilities include driving improvements in customer onboarding, support, and engagement initiatives. Prior roles include Implementation Manager at booxi, E-commerce Consultant at VISEO, and Studies Engineer at ALTEN, focusing on projects for Renault. Jake has also worked as a Junior E-commerce Consultant at Expertime and Assistant Project Manager at AbbVie, where project implementation for healthcare professionals was prioritized. Educational credentials include a Bachelor in Business Administration from ESSEC Business School and a Master's degree in Marketing Data and E-commerce from SKEMA Business School.
This person is not in any offices
Booxi
1 followers
Booxi is the appointment scheduling software of choice for brands and retailers looking to provide exceptional customer experience. Our platform schedules and manages personalized services and group experiences at scale, helping brands increase their conversion rate, basket size and purchase frequency. Use cases include pre-purchase and post-purchase services such as personal shopping, expert consultations, remote selling, customer care, live shopping, events and paid services. Booxi's connectors and APIs allow businesses to fully integrate the software within their tech stack and have a highly-scalable solution. The result is a highly personalized and engaging experience that helps businesses develop meaningful relationships and a tailored approach to every individual's needs.