Ciaran Riordan

Ciaran Riordan has a diverse range of work experience in the fields of credit management, collections, and enforcement. Ciaran served as the Head of Billing, Credit Management, and Collections at Bord Gáis Energy since May 2019. Prior to that, they held the position of Credit Management and Collections Manager at the same company starting from April 2017. Before joining Bord Gáis Energy, Ciaran worked at Sanef ITS Operations Ireland where they held various roles including Enforcement and Credit Control Manager from November 2009 to April 2017. Ciaran was responsible for improving compliance, collections, and reducing costs at the department they set up in 2009. Additionally, they worked as an Enforcement Supervisor from October 2008 to November 2009 and as an Enforcement and Disputes Agent from June 2008 to October 2008, where they implemented various procedures and systems to enhance productivity and efficiency.

Ciaran Riordan has a Bachelor's degree in Mechanical Engineering from both Technological University Dublin and Dublin Institute of Technology (Bolton St.). Additionally, they have obtained several certifications in various areas such as contract and vendor management, advanced Microsoft Excel training, effective presentation skills, recruitment and selection, employment law, finance for non-financial managers, project management, management development, people management and delegation skills, credit management strategies, and front line management training. The specific months of certification completion were not provided.