Farah Khalid

Farah Khalid is a skilled Salesforce Administrator with extensive experience across multiple organizations, currently serving at Border States since April 2023. At Border States, Farah has successfully increased user adoption of Salesforce, provided technical support for Account Engagement, and integrated Power BI. Previously, at Calabrio, Inc., key contributions included resolving over 150 cases monthly and enhancing processes through automation and integration of various platforms. Farah's initial experience at Whales English involved leading Salesforce administration for a smaller app, where improvements led to enhanced access for prospective students. Farah's educational background includes a Bachelor of Education from Greenwich University and an associate's degree from Bahria University, complemented by Salesforce training through Trailhead.