Lilian Ie [ ]

Lilian Ie is a seasoned professional with extensive experience in customer success, sales, and legal roles. Currently serving as Chief Revenue Officer and Director of Customer Success and Operations at Bornlogic, Lilian previously held positions at Quorum as a Renewal Specialist and BossaBox as Head of Customer Success for B2B and B2C. Lilian's background includes leadership roles in sales and account management at UOL EdTech and Skore, where initiatives led to significant revenue growth. Lilian also has a strong foundation in customer success management from linte_, where effective team management and customer engagement strategies were implemented. Early career experience includes legal internships and analysis roles in established firms, contributing to expertise in legal processes, compliance, and relationship management. Educational qualifications encompass a Bachelor's degree in Law from Universidade Presbiteriana Mackenzie and an extension course in Japanese Studies from Rissho University.