Merve Günay Parmaksızoğlu is an experienced professional currently serving as CX Manager at Borusan Otomotiv since November 2021. Previously, Merve held various roles at Borusan Otomotiv Premium from April 2014 to November 2021, including Financial Services Product Management & Customer Experience Unit Manager, where responsibilities included managing CRM and ERP system developments and integrating Robotic Process Automation. Merve's earlier positions encompass Product Management Unit Manager and Rental Product Senior Specialist, focusing on sales and profitability within financial services and the rental sector. Prior to Borusan, Merve worked as MINI Senior Sales Advisor at Borusan Oto and as a Researcher Trainee at Stanton Chase International. Merve's career began as Restaurant and Store Manager at Home Store Decoration Inc. Merve holds a degree in Management Sciences from Sabanci University and completed education at Uskudar American Academy and Selim Pars.
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