Omer Cilo

Head Of Customer Experience at Borusan Otomotiv

Omer Cilo has extensive work experience in the field of customer experience. Omer started their career at Turkcell in 2004, where they worked as a Customer Experience Designer for 10 years. In this role, they were responsible for mapping the customer journey and designing individual customer experiences. Omer then moved on to sahibinden.com in 2014, where they served as a Senior Service and Customer Experience Manager for 2 years. Here, they designed the overall e-commerce customer experience. Omer then joined Markafoni in 2016 as the Head Of Customer Experience, overseeing the flash sales site's customer experience and offering discounted products from various categories. In 2018, they joined Zingat.com in the same position, and recently, in 2022, they became the Head of Customer Experience at Borusan Otomotiv.

Omer Cilo completed their education in a chronological order. Omer attended Kadir Has Anadolu Lisesi from 1994 to 1997, where they earned a degree of 4.65 in the field of MF (unspecified). After that, they enrolled at Yildiz Teknik Üniversitesi from 1997 to 2004, majoring in Metallurgical and Materials Engineering. It is worth noting that there is no information available about any additional certifications obtained by Omer Cilo.

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Timeline

  • Head Of Customer Experience

    October, 2022 - present

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