Ettiene Birkhoff is an experienced IT professional currently serving as an IT Support Specialist for Bose Professional in the EMEA region since August 2025, focusing on providing on-site and remote support for end-user devices and applications. Prior to this role, Ettiene worked as an IT Helpdesk Analyst at Smith & Associates from January 2022 to July 2025, offering comprehensive user support and participating in after-hours on-call rotations. Previous experience includes a position as Production Staff at Dutch Ink Albums, and as an Information Technology Specialist at ICTX Solutions, where skills in system installation, troubleshooting, and hardware maintenance were developed. Ettiene is currently pursuing a Bachelor of Software Engineering at IU International University of Applied Sciences, with earlier education completed at Hoërskool Eldoraigne.
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