Tammy Grinnell

Director Customer Solutions at Boston Heart Diagnostics Corporation

Tammy Grinnell has over 20 years of work experience in the healthcare industry. Tammy started their career at Genzyme Genetics, where they served as a Senior Reimbursement Specialist and later became a Group Leader in Client Reimbursement. In these roles, they managed a team of employees and was responsible for tracking financial objectives and maintaining client accounts.

Tammy then moved on to become the Reimbursement Operations Supervisor at Genzyme Genetics, where they managed a team of specialized billing representatives and was involved in various cross-functional interactions within the company.

After that, they worked at Fresenius Medical Care as a Corporate Study Coordinator, where they facilitated clinical studies related to Chronic Kidney Disease (CKD) and treatment. Tammy was involved in protocol designs, recruitment of dialysis sites, and monitoring study activity.

Currently, Tammy is working at Boston Heart Diagnostics as the Director of Customer Solutions. In this role, they oversee customer support operations, collaborates with internal departments, and ensures a consistent and compelling customer experience.

Throughout their career, Tammy has demonstrated strong leadership and management skills, as well as expertise in billing and reimbursement.

Tammy Grinnell's education history begins in 1994 when they attended College Misericordia for one year. During their time there, they studied Business Management. In 1995, they transferred to Corning Community College and continued studying Business Management for one more year.

In addition to their formal education, Tammy Grinnell obtained a certification in Heartsaver CPR from the American Heart Association | American Stroke Association in March 2014.

Links

Previous companies

Fresenius Medical Care logo

Timeline

  • B

    Director Customer Solutions

    April, 2022 - present

  • Customer Care Manager

    December, 2013

  • Billing And Reimbursement Supervisor

    April, 2012

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