Wilfrid Decossa

Wilfrid Decossa has extensive experience in information technology and client support. Since February 2013, Wilfrid has worked as a Client Service Analyst at Boston Medical Center, providing front line support to employees and handling various requests through multiple communication channels. Prior to this role, Wilfrid served in the United Nations Peacekeeping Mission from June 2004 to June 2012 in various positions, including IT Network Assistant, IT Helpdesk Technician, and IT Desktop Technician, where responsibilities ranged from managing network security to providing desktop support and developing operational standards. Earlier career experience includes working as an IT Computer Technician at KOMPALINK, focusing on server and system configurations. Wilfrid holds a Bachelor's Degree in Computer Sciences from Université Des Sciences Modern d’Haïti, earned between 1998 and 2003.