Store Manager

FL, United States

Job description

BOTE was founded in Destin, FL with the purpose of reshaping the standup paddle board industry from what was largely identified as surfing offshoot to a distinct culture built on conceptually simple, aesthetically pleasing and functionally innovative products that would appeal to people from all walks of life. The company has rapidly redefined the industry through the delivery of a distinguished brand built on a distinct mission; “To stand apart through industry-shaping innovation, fresh ideas and simplicity to create a product that defines a lifestyle.”

Your Impact 

The Store Manager will report to the General Manager of BOTE and is responsible for hiring and developing a team of highly skilled retail professionals that together with the community celebrate the outdoors in everything they do- paddling, boating, hiking, fishing, hunting and so much more. This role will set the bar for establishing and sustaining each visual and operating standard that drives results, delivering best in industry standards for sales, key performance indicators and a respectable profit and loss statement.

This role will be a key business partner for the BOTE organization working collaboratively with other store managers, and members of HQ. This role will set the bar for all employees working to continually elevate the brand experience preparing for scale at each touch point. The physical space and each interaction in store bring the BOTE brand to life by creating a vibe that appeals to every sense. Each BOTE experience is unique, authentic, and spirited and will plant the seeds for building strong and lasting relationships across North America.

The Store Manager will be active in the community creating unique experiences on and off the property that surprise and delight the customer. Music festivals, demonstrations, community events, artist and ambassador collaborations and pop-up shops are just a few of the ways BOTE shows up to build lasting relationships with the brand.

What You’ll Do 

  • 100% accountability for the success of the Austin Location in a collaborative partnership with key stakeholders.
  • Engage the community on and off the Bote property to consistently introduce the brand to its new community ultimately bringing the Bote brand to life in Fort Walton Beach.
  • Create sales opportunities, working collaboratively with others to drive the business forward.
  • Work to lead and inspire the team to create lasting relationships with local customers, one customer at a time, one day at a time, with consistency.
  • Manage and deliver on the brand promise for all visual, operating, and housekeeping standards.
  • Deliver all financial results; sales, payroll, margin, key performance indicators and profitability, meeting all operating expenses.
  • Control and manage inventory levels in a stock to sales ratio by ordering products as needed.
  • Understand and speak to the store’s KPIs and how you and your team can drive to exceed them.
  • Work with local groups (sports teams, clubs, businesses, and associations that compliment Bote, ultimately planting seeds for a growing Bote Nation)
  • Be knowledgeable, have a full understanding of all Bote products. Work consistently to develop self and others on how to ensure each customer’s needs are met, by offering the best Bote products based on the customer’s desired experience.
  • Be present, earning trust and confidence from the entire team as you ensure Bote Fort Walton Beach becomes a winning team.
  • Recruit, hire, train, and develop a team of highly skilled Bote sales team that delivers the Bote promise to deliver results.
  • Participate and conduct monthly meetings with your retail team to train, review, and strategize for continued efficiencies and sales growth.
  • Get involved in the community, planting the seeds that grow the brands roots, leverage the venue to grow the business and make connections.
  • Create a cadence and schedule for effective on-the -water demonstrations throughout the year and as weather permits.

What You’ve Accomplished 

  •  Strong communication and listening skills.
  •  Exemplary sales, merchandising, operations, and people skills.
  •  Solid computer and technical skills.
  •  Goal oriented, self-motivated, and results driven.
  •  Collaborative with strong attention to detail.
  •  Respectful, confident, and empathetic leadership
  •  Highly organized, creative, solution oriented, problem-solver.
  •  Organized, well planned, thoughtful, and known for execution.
  • Outdoor & sporting goods experience preferred.
  • 3+ Years Experience in Retail Leadership

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