Marlene De Vera is a Client Delivery/Relations Manager with a focus on customer journey mapping and process optimization. They currently serve as an Enterprise Customer Success professional at Botkeeper since 2025 and have held various leadership roles across multiple organizations, including Senior Operations Manager at Flowz and Quality Assurance Team Lead at STARTEK. Marlene's career also includes significant contributions at brightfin and several other companies, showcasing expertise in client onboarding and data-driven decision making. They earned a BS in Psychology from Mondriaan Aura College.
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