Kyle Herrod

Kyle works directly with Bottlecapps’ customers starting with the “moment of conception all the way through the process” (his words). While this might appear a little too up-close-and-personal for some, Kyle seems to enjoy it. To try and interpret his meaning, Kyle helps with the onboarding of new clients, which involves getting their app up and running. From there, he is the clients’ friend and service manager, helping with the upkeep of and improvements to their Bottlecapps experience. Or as Kyle says, “He help the customers serve their customers better.”

Life before BottleCapps, had Kyle working with Chick Fil A for 8 years, 6 months, 16 hours, and 56 seconds. Exactly. Because exactly is how Kyle is - which is why he is perfectly suited to assist and guide the customers. Success is often about the small details that are often overlooked by many. But not by Kyle, because Kyle, being exact, is known for his memory and for noticing small details about people and things such as the customers’ apps and websites.