Matthew Bentsen is an experienced Training Manager with a demonstrated history in the hospitality industry, currently serving at Bottleneck Management since 2018. Responsibilities include leading training for multiple restaurant openings across the United States and creating comprehensive training materials for front-of-house positions. Prior roles at Sweetwater Tavern & Grille, LLC, include server, bartender, and banquet captain, where Matthew was responsible for coordinating training and ensuring event quality. Earlier experience with Elephant & Castle Pub involved enhancing beverage offerings, leading training for new hires, and supporting operations in high-volume environments. Matthew holds a Bachelor's Degree in Vocal Performance from Roosevelt University.
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