Manon Gagnon

Case Coordinator | Insurance at Boulos Financial Group inc.

Manon Gagnon has extensive experience in quality assurance and customer service within the financial services industry, spanning over four decades. Currently serving as a Case Coordinator at Boulos Financial Group inc. since March 2020, Gagnon previously held roles at Manulife Financial as a Quality Assurance Specialist, where responsibilities included auditing communication, managing call quality, and contributing to business process design. Prior to that, Gagnon spent nearly 20 years at Standard Life, progressing from a Customer Service Specialist to a Senior Quality Analyst, focusing on evaluating performance, coaching representatives, and enhancing service quality. Earlier in the career, Gagnon began as a Customer Service Specialist at The Standard Life Assurance Company of Canada. Gagnon's educational background includes a high school leaving certificate in Business Administration and Management.

Location

Montréal, Canada

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Boulos Financial Group inc.

OUR MISSION STATEMENT   “Our commitment is to being our client’s most trusted advisor and constantly exceeding their expectations. Our combined experience, integrity, valor and resources make us achieve this.”   THE BOULOS ADVANTAGE Boulos Financial Group has been at your service as an MGA since 1984. We are recognized for our “personalized level of service” – tailored to make the advisor's business easier to manage, and enabling them to diversify their time. We are a complete resource for business risk management and personal asset protection. To assist advisors in keeping pace with the ever-changing world in which we live and compete, we maintain cutting edge technologies for today’s marketplace.


Headquarters

Longueuil, Canada

Employees

11-50

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