Jonathan P.

Jonathan P. is an experienced product designer specializing in conversational AI, currently working at Bouygues Telecom since December 2015. With a strong focus on user research, project framing, and facilitating creativity workshops, Jonathan has played a key role in developing chatbots and voicebots to enhance customer experience. Jonathan values sharing, methodology, and passion in product design and utilizes tools such as Figjam and Figma for design work. Previously, Jonathan held various positions, including communications project manager at LafargeHolcim, where responsibilities included managing strategies for commercial excellence in concrete products. Jonathan's educational background includes certifications in UX design and digital marketing, along with advanced degrees in marketing, international management, and applied languages.