Chèhine Mili

Team Lead Manager at Box2Home

Chèhine Mili has worked in a variety of roles and industries throughout their career. Currently, they serve as the Team Lead Manager équipe dispatch at Box2Home, where they analyze the needs and manages the flow of goods, optimizes human resources, and plans the dispatch agents' activities. From 2017 to 2022, they were the General Director at CONNECTING BUSINESS PLUS, responsible for developing the company's policies and goals, achieving the desired sales targets, and identifying the necessary workforce. Chèhine also worked as a Trainer for occupational and product expertise, focusing on defining learning objectives, creating educational scenarios, and developing training materials. Prior to that, from 2009 to 2017, Chèhine worked at Teleperformance as a Working Force Manager, assessing call volumes and implementing staffing changes to prevent issues, as well as an Agent in the back office, handling complex cases and communicating with telecom companies. Chèhine'searlier experience includes being a Customer Advisor at Teleperformance, providing technical assistance and managing customer inquiries. Chèhine Mili began their career at The Eden Club as a Financial Controller, contributing to internal compliance, teamwork, and problem-solving.

Chèhine Mili's education history includes a Master's degree in entrepreneuriat et création d'entreprise from the Institut supérieur de gestion. They also obtained a Maitrise degree in Finance from the same institution. The exact start and end years for both degrees are not provided.

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Previous companies

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Timeline

  • Team Lead Manager

    February, 2023 - present

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