Eleni-Maria Dina

Eleni-Maria Dina is an experienced professional in customer care and management with a background in various roles across prominent companies. Currently serving as Customer Care Manager at BOX NOW since March 2023, Eleni-Maria previously worked as Contact Center Supervisor at Viva Wallet from December 2021 to March 2023 and as Team Manager at SYKES from February 2017 to July 2021. Eleni-Maria has developed strong skills in team leadership, performance management, client satisfaction, and training, consistently achieving high standards and KPI targets. Earlier roles include Customer Service Advisor at Citi Commercial Cards and various customer service positions at Hellenic Telecommunications Organisation and Vodafone Greece. Eleni-Maria holds a Master's Degree in Business Administration from Lund University and a Bachelor's Degree in Marketing and Operations Management from the University of Macedonia.