Mike Sowa

Mike Sowa is an experienced executive with a strong background in client success and operations. Currently serving as VP of Client Success at boxIT, LLC since July 2018, Mike Sowa is responsible for customer satisfaction, retention, and growth, ensuring alignment of client needs with company solutions. Previously, as Co-Founder and COO at ShipJunction from June 2013 to July 2018, Mike Sowa played a pivotal role in evaluating fulfillment operations and recommending best practices. At California Delicious from July 2006 to June 2014, Mike Sowa co-founded the company and managed operations, customer service, and IT systems, significantly contributing to early online sales success. Earlier experience includes leadership roles at Wine.com and various operational positions at AKA Gourmet, showcasing a comprehensive skill set in operations, technology, and customer service throughout a diverse career.