Stephanie Ballenger

Client Support Specialist at Boys & Girls Clubs of America

Stephanie Ballenger's work experience includes:

- Client Support Specialist at Boys & Girls Clubs of America, starting in March 2023. Responsibilities include providing product support for Salesforce Nonprofit Cloud and Traction Rec, creating and managing an online knowledge base, and assisting clubs in maximizing the platform's features.

- Salesforce Certified Administrator in the Talent Stacker | Salesforce Career Development Program, starting in April 2022.

- Independent Consultant at Fortafy from January 2023 to May 2023.

- Salesforce Administrator at Hydrating Humanity, starting in December 2022 and ending in March 2023. Responsibilities include user acceptance testing, data cleanup and migration, needs analysis, training end-users, and implementing solutions in phases.

- Educational Assistant at American Academy from an unknown date in 2018 to 2019.

- Customer Service Specialist at Acosta Sales & Marketing from an unknown date in 2005 to 2009.

Stephanie Ballenger has a Bachelor of Arts (B.A.) degree in Behavioral Sciences from Metropolitan State University of Denver. In addition to their degree, they have obtained several certifications. These include the Salesforce Certified Business Analyst, Salesforce Certified Platform App Builder Certification, and Salesforce Certified Administrator (SCA) certifications from Salesforce. Stephanie also holds the Jira Fundamentals Badge from Atlassian. Furthermore, they have completed various Superbadges and units on Trailhead by Salesforce, such as the Access Governance Superbadge Unit, Business Administration Specialist Superbadge, Lightning Experience Reports & Dashboards Specialist Superbadge, Security Specialist Superbadge, and User Authentication Settings Superbadge Unit. Some of these certifications were obtained in 2022, while others do not have specified dates.

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