Irina Arcas

Irina Arcas is an experienced professional in customer care and youth services, currently serving as the Customer Care Manager at Bradford Children and Families Trust since April 2023. Prior to this, Irina held several management roles at Bradford Council from June 2005 to May 2023, including Corporate Complaints Manager and Customer Care & Complaints Manager for Children Services. Irina's earlier career includes positions such as Department Manager and Project Liaison Officer at West Yorkshire Youth Association, Project Coordinator and Detached Youth Worker at Wakefield Council, and Family Support Worker at Making Space Charity. Irina's educational background includes a Diploma in Professional Studies in Youth & Community Work from The University of Huddersfield, a PhD in Clinical Psychology (Certificate in Advance Research) and a MSc in Behavioural Therapy from the University of Valencia, alongside a Diploma in Criminology and a BSc in Clinical Psychology from the same institution.