Marcella L.

Marcella L. is an experienced professional in customer success and account management, currently serving in a Customer Success role at BrainPOP since August 2023, where responsibilities include managing renewal cycles and identifying growth opportunities. As a Franchise Owner at Orangetheory Fitness since July 2019, Marcella operates multiple studios and oversees business negotiations with corporate partners. Previous roles include extensive positions at Amplify, where Marcella held various leadership positions in educational partnership management and account management from 2009 to 2019, and served as Product Manager at Scholastic for a brief period. Additional experience includes account management at Wireless Generation and senior project management at Pearson North America, where Marcella successfully executed marketing strategies for educational products. Educational qualifications include a BA in Communications from the University of Massachusetts Amherst and training as a Health and Wellness Coach from the Institute for Integrative Nutrition.