Clayton Collier

Vice President, Customer Operations And Support at BrainScope Company

Clayton Collier has over 30 years of work experience in customer operations, support, and services management in various industries, including healthcare and diagnostics. Clayton has held roles such as Vice President, Senior Director, and Director in companies like BrainScope, OpGen, Meso Scale Discovery, and QIAGEN/DIGENE CORPORATION, where they directed strategic development, customer service training, and client support programs. Clayton's experience also includes managing logistics for MDRO hospital trials, overseeing customer service representatives, and developing training strategies aligned with business objectives. Their background encompasses in-depth knowledge of customer experience excellence, call center operations, and market intelligence to drive revenue growth and enhance client relationships.

Clayton Collier completed their Bachelor of Science in Biology at PennWest Clarion in 1986. Clayton then pursued a Master's of Science in Microbiology/Molecular Biology at Miami University from 1986 to 1988. Finally, they earned their Ph.D. in Microbiology/Molecular Biology from Miami University in 1991.

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Previous companies

Timeline

  • Vice President, Customer Operations And Support

    August, 2022 - present

  • Senior Director, Customer Experience And Operations

    June, 2019

  • Director, Customer Care

    June, 2017