Steve Hall

Steve Hall is an experienced IT professional with a diverse background in IT service management, data center management, and customer service. Currently serving as an ITSM Problem Analyst at Brakes UK since May 2024, Steve has previously held roles including Customer Service Representative at Diligenta, where the focus was on Executive Pension Plans for M&G Prudential Financial Services. Past experience also includes positions at Hyperoptic and Argos, where inventory control and warehouse operations were key responsibilities. Steve's extensive career in Tata Consultancy Services and Prudential Assurance spanned multiple managerial roles, including Data Centre Manager, IT Project Manager, and Major Incident Manager, demonstrating a strong capability in delivering technology solutions and managing critical incidents. Steve's foundational education was completed at Forest Comprehensive from 1987 to 1989.