Bralyx
Claudeir Ramalho has over a decade of experience in customer relationship management, currently serving as Gerente de relacionamento com o cliente at Bralyx since January 2011, overseeing the customer service area and monitoring service indicators for SAC, technical assistance, and parts sales both nationally and internationally. Previously, Claudeir held the position of Supervisor de assistência técnica, leading a team of technical support technicians and managing workshops for machine repairs and maintenance. Claudeir's early career at Marilan Alimentos S/A as an Operador de máquinas involved operating packaging machinery and ensuring quality through rigorous testing and maintenance. Claudeir holds a Bachelor's degree in Electrical and Electronic Engineering from Uninove - Universidade Nove de Julho and a Technologist degree in Food Technology from Fatec Marilia.
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Bralyx
Bralyx provides complete lines for the production of savory and sweet finger food and fresh pasta. Located in Bedford, just outside London, our european head office supports local clients, ensuring pre and after-sales technical assistance. The company has also sales representatives in Spain, Bulgaria, Russia, Turkey and Portugal, multiplying the exchange between gastronomic cultures and spreading its expertise in the food industry. Our brand is present in more than 70 countries and our main buyers are Turkey, Italy, Portugal and England. We also participate in major events in the pastry and bakery industries, such as Europain, in France, and IBA, in Germany and have just founded an office in the USA. ABOUT US Founded in 1993 in Sao Paulo, Brazil, Bralyx is a market leader company that produces bold designed and easy to use machines. Amongst our clients, there are restaurants, bakeries and factories that can always rely on our specialized technical support. OUR MACHINES Bralyx’ lines supplies from small to large productions. Apart from the Brazilian finger food –coxinha, pao de queijo, brigadeiro–, our machines adapt to the production of ethnic foods such as Latin (croquete and truffle), Arab (kuba and maamoul), Asian (manju) and Italian (arancini and stuffed gnocchi). ASSEMBLING PROCESS Bralyx’ industrial production is based on the outsourcing/aggregator idea, which is used by technology companies, as well as the automotive, aircraft and machinery industries. This process allows the selection of highly specialized partners in areas like boilerwork, machining, plastics and electrical systems, assuring the maximum quality of your products and our full-time dedication to technical assistance, innovation and improvement.