JC Ibanez, PLCS, currently serves as Senior ASM at Branch since April 2023. Prior to this role, JC was the Director of Training and Development at Agents Alliance Services, Ltd., where responsibilities included identifying training needs and developing educational courses within the insurance industry from July 2021 to April 2023. JC's experience also includes managing insurance aggregate relationships as National Territory Manager at State Auto Insurance from September 2017 to June 2021, and serving as an Insurance Advocate at Insure Pro, LLC, as well as an Insurance Agent at Tatton & Mellor Insurance LLC. Earlier career roles included Patient Account Specialist at StoneRiver, Inc. focusing on Workers Compensation and Shift Supervisor for Information Alliance in market research. JC holds certifications in Property and Casualty as well as Life, Accident, and Health Insurance from the State of Utah, and received education from Napa Valley College and Napa Valley High School.