Branch Insurance
- Teams
- Agency Operations
Agency Operations
About
The Agency Operations team at Branch Insurance is responsible for ensuring the efficient functioning of agency processes and supporting the success of insurance agents. They oversee training, quality assurance, onboarding, and provide continuous support and solutions to enhance agent performance and client satisfaction. This team plays a critical role in maintaining operational excellence and upholding Branch’s mission of fostering communal good through reliable insurance services.
Team members
Aubrey Bell
Agency Training Manager
Casey Conway
Agency Operations Manager
Courtney Doll
Senior Agency Onboarding Coord...
Gabriel Tornberg
Senior Lead Insurance Operatio...
Heather Neely-James
Agent Success Manager
Heather Rempe
Senior Agency Success Manager
Jackie Wages
Contact Center Quality Assuran...
Jeremy Schoener
Agency Operations Lead
Jesse Miller
Sr. Agency Success Manager
Katie Ennis
Senior Agency Success Manager
Krupa Pandya
Senior Agency Support Speciali...
Laura Halliburton
Senior Agency Support Speciali...
Sunday Peables
Senior Agency Support Speciali...
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