Priyanka Roy is an experienced professional in customer success and service delivery, currently serving as the Head of CX, EMEA at Branch since May 2024. Previously, Priyanka held the position of Head of Service Delivery at Jarrang from May to September 2023. From October 2019 to February 2023, Priyanka was the Director of Customer Success International at Validity Inc., following the integration of Return Path. Priyanka's extensive tenure at Return Path spanned from September 2011 to October 2019, where roles included Director of Client Services for Northern Europe and Senior Manager of Technical Account Management. Earlier experience includes positions as Core Technology Account Manager and Business Development Consultant at Oracle and an Insurance Front Line Underwriter at Aviva. Priyanka holds a Master's degree in Science and a Bachelor's degree in Biotechnology from Bangalore University.
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