William McCarthy

William McCarthy is a dedicated Customer Success professional with over four years of experience in the Tech SaaS B2B eCommerce sector. Currently, as a Senior Customer Success Manager at Brandbassador, William focuses on driving revenue growth through strategic customer initiatives and collaboration with cross-functional teams. Previously, William held various roles in notable organizations, including Urban Outfitters and Just Eat Takeaway.com, where they developed strong skills in project management, analytics, and customer relationship building. William holds a Bachelor's Degree in Business Management and Marketing from Nottingham Business School, where they were involved in student representation and developed a keen understanding of effective communication and organizational dynamics.