Brett Carlson, MBA

Technical Account Manager at Brandgility by Elateral

Brett Carlson, MBA has over 8 years of professional work experience. In 2021, they began working as a Technical Account Manager for Elateral. From 2013 to 2021, they worked for CompuCom as a Service Delivery Manager, Program Manager, Project Team Leader, and Network Administrator. As a Service Delivery Manager, they were responsible for managing the success of services for over 10 million dollars in annual revenue and coordinating with the NOC network operations team over multiple international delivery centers. As a Program Manager, they coordinated with the NOC network operations team and 7-Eleven network engineers to align with the organization's overall business goals and ensure success. As a Project Team Leader, they were responsible for test and turn-up migration for a large retail network environment, including routers, switches, cellular connectivity devices, and wireless access points. As a Network Administrator, they provided connectivity and network support for retail customers as a technical liaison.

Brett Carlson holds a Master of Business Administration (MBA) degree from Western Governors University, which they obtained in 2020. Brett also holds a Bachelor's degree from the University of Oklahoma, which they obtained between 2009 and 2011. Additionally, Brett Carlson has obtained certifications in ITIL v3 Foundation from PeopleCert in 2019, Cisco Certified Networking Associate from Cisco, JNCIA from Juniper Networks, and Six Sigma Yellow Belt from VMEdu Inc.

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Timeline

  • Technical Account Manager

    September, 2021 - present