Shivani Ramlal

Shivani Ramlal possesses extensive experience in sales operations and business analysis across various organizations. As Sales Operations Manager at Gigster from April 2022 to March 2024, Shivani developed KPI reports and dashboards for Caribbean and Latin American Sales Users, while managing the Change Request Process for Salesforce.com. Prior roles include Business Analyst at Guardian Life of the Caribbean Limited, Business Applications Manager at Digicel Group, and Regional Manager of CRM and Sales Analytics at C&W Business. Shivani began the career as a Business Intelligence Analyst at Columbus Business Solutions, where reports were developed to enhance the B2B sales team’s performance. Educational achievements include an IMBA (Distinction) in Strategy and Competitiveness from Arthur Lok Jack Global School of Business and a Bachelor of Science in Information Technology from the University of the West Indies.