Dawn Wang

Dawn Wang has extensive experience in various roles spanning customer success, operations, and logistics. Dawn most recently served as the VP of Customer Success and Operations at Brava Home Inc., where they were responsible for developing and executing the customer success strategy. In this role, they oversaw customer support, onboarding, retention, and inside sales, as well as retail and lab operations. Before joining Brava, Dawn held multiple positions at Cisco Systems, including Global Service Owner and Business Architect for Order Management and Quoting Services. Dawn managed a significant budget and a large team of employees and outsourced agents, focused on maximizing customer experience. Prior to Cisco, Dawn worked at Palm as a Senior Manager in logistics and reverse logistics.

Dawn Wang has a Bachelor's degree in Operations Research and Industrial Engineering from Cornell University. Dawn also holds a Master's degree in Operations Research and Industrial Engineering from the University of California, Berkeley. The specific start and end years for both degrees are not provided.