Amanda Totten Karlinsky

Amanda Totten Karlinsky, PMP, currently serves as the Director of Business Operations at Braze, having transitioned from a Senior Business Operations Manager position within the Office of the Chief Business Officer. Prior to this role, Amanda accumulated significant experience at Zendesk from March 2016 to May 2023, holding various positions including Manager of Sales Program Management and Senior Program Manager in Presales. Additionally, Amanda worked as an IT Consultant and Business Analyst at Octo Consulting Group, specializing in software training and customer success from August 2011 to March 2016, after serving as a Momentum Systems Analyst/Consultant at Delta Solutions and Technologies, Inc. from July 2010 to August 2011. Amanda's career began at Avaya Government Solutions, where roles included Instructional Designer and Team Lead. Amanda holds a B.A. in Communication, Marketing, and Business Leadership from Virginia Tech.