Mary McGroarty is a skilled professional in customer success with extensive experience in the tech and digital marketing sectors. Currently serving as the Manager of Strategic Customer Success at Braze since March 2020, Mary has previously held various roles, including Senior Strategic Customer Success Manager and Strategic Customer Success Manager, earning accolades for contributions to award-winning customer success teams in 2021 and 2022. Prior experience includes a position as Senior Customer Success Manager at ROI·DNA and Customer Success Director at Numerator, where Mary excelled in client services and was recognized for excellence in client service. Mary holds a Bachelor's Degree in Communication Studies, Social Entrepreneurship, and Theatre from Creighton University, complemented by studies at Limerick University.
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