Usmaan Qureshi

Usmaan Qureshi is an experienced customer success professional currently serving as a Senior Strategic Customer Success Manager for Global Strategic Accounts at Braze since May 2023. Previously held the role of Strategic Customer Success Manager at Airtable, contributing significantly to gross and net retention and driving a 174% up-sell within a global client account. Usmaan was a foundational member of the EMEA Customer Success team at Airtable and played a key role in building enterprise customer relationships. Prior experience includes leading customer success at Debut, where contributions were made during the company's growth phases, and roles at Bloomberg that focused on account management and client relations. Usmaan holds a Bachelor of Science in Business Administration and Management from the University of Nottingham.