Samantha Gajda

Senior Key Accounts Customer Success Manager at Brazen

Samantha Gajda is a seasoned professional with a strong background in customer success and event management. Currently serving as a Senior Key Accounts Customer Success Manager at Brazen since August 2021, Samantha oversees onboarding and implementation of products for both new and existing clients. Prior to this role, significant experience was gained as an Event Technologist/Meetings Coordinator at the Academy of General Dentistry, where Samantha managed large-scale events and enhanced customer service efficiency. Additional roles include Executive Administrative Assistant at Mediavest | Spark, Event Services Manager at CompuSystems, and Communications/Product Specialist at Young Innovations Inc., each contributing to a comprehensive skill set in project management, customer support, and event coordination. Samantha holds a Bachelor of Fine Arts in Communication from Western Illinois University.

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Huntsville, United States

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Brazen

Brazen helps employers succeed in the new candidate-driven labor market by giving recruiters a variety of recruiting tools like virtual career fairs, live chat, scheduled chat, chat events and A.I.-powered chatbots. By providing more options for candidates to connect with recruiting teams other than the traditional ‘Apply Now,’ Brazen is converting candidate interest into quality hires at twice the industry standard and in half the time. Brazen’s conversational recruiting platform is designed specifically for talent acquisition and is used by the world’s most respected companies including Charles Schwab, UPS, CVS Health, Starbucks and KPMG. Brazen has been the leading provider of chat-based recruiting software since 2013.