Allyson Baldwin

Allyson Baldwin is an experienced professional with a solid background in complaints management and customer retention. Currently serving as a Senior Analyst for Complaints Management at Bread since March 2022, Allyson has been employed at Alliance Data Card Services since June 2015, holding various roles including Complaints Management Analyst, Supervisor, and Recovery Operations Lead. In these positions, Allyson demonstrated leadership by managing teams, conducting department-wide audits, and driving performance improvements. Allyson's career began at Alliance Data as a Customer Retention Associate, consistently ranking as a top performer. Prior experience includes a bartending role at Grapevine Pizza & Cafe for over eight years and an internship in Client Sales Support at Alliance Data Retail Services. Allyson holds a Bachelor of Arts and Science in Strategic Communication from The Ohio State University.