Liza Smyth

Liza Smyth is an experienced professional with a strong focus on customer experience and leadership in technology and nonprofit sectors. Currently serving as an Advisor at AdvisoryCloud and a board member at Breakthrough Silicon Valley, Liza contributes valuable insights on strategic initiatives for college access for middle school students. Previously, Liza was Senior Vice President of Customer Experience at Formstack, leading the company's inaugural customer experience efforts, and held various senior roles at LinkedIn for over a decade, including Senior Director of Member Success and Trust. Liza's earlier experience includes EMEA Sales Manager at Apple and Leading Contact Centre Manager at BT Ireland, highlighting a robust background in sales, customer support, and operations. Liza holds a Higher National Diploma in Tourism and Business from Collaiste Mhuire Marino.