Helen Miles

Helen was appointed to the Board in April 2021 as an Independent Non-executive Director. She is a member of the Audit and Risk Committee, the Nomination Committee, the Remuneration Committee, and the Sustainability Committee.

Helen brings with her a breadth of operational and commercial experience having worked within regulated businesses together with her broader infrastructure experience developed across Telecoms, Leisure, and Banking. As a member of the UK Board, Helen was instrumental in delivering HomeServe’s future growth strategy and ensuring a sustainable, customer-focused business. As an experienced finance professional, Helen was previously Chief Financial Officer for Openreach, part of BT Group plc, and has extensive experience in delivering major business transformation across the Group. Prior to BT Group, Helen worked in a variety of sectors and organizations such as Bass Taverns Limited, Barclays Bank plc, and Compass Group plc. Helen’s strong expertise in the Board’s key areas of growth strategy and sustainability and her customer-focused business and transformation experience fully supports and complements the Board’s skills set.