Natalie R.

Natalie R. is an experienced professional in customer success and quality assurance, currently serving as the Managed Operations Quality Manager at Brennan since November 2022. With a background that includes various managerial roles at MOQdigital, a Brennan company, Natalie has demonstrated expertise in client relations and team leadership. Previous positions include Assistant Manager at DCI Recruitment and Business Associate at Dialog Axiata PLC. Natalie's early career featured roles in marketing, front office operations, and administrative support. Academically, Natalie holds an MBA from Birmingham City University and a Higher National Diploma in Psychology from the Colombo Institute of Research and Psychology, along with ongoing studies in Customer Service Management at the University of Sydney.