Alessandro Ventura

Alessandro Ventura has a diverse work experience. Alessandro is currently working as a Customer Experience Team Lead at Brevo since 2022. Previously, they worked at Sendinblue as an International Customer Care Representative from December 2020 to June 2022, where they ensured customer satisfaction and provided professional customer support. Alessandro also has experience in Digital Customer Care training from Generation France, sponsored by Google. Prior to that, they worked at Sky Italia as an Editorial Project Manager from October 2016 to December 2018, where they handled tv content production and managed a post-production team. Additionally, they had an internship at Sky Italia's Sky Sport department from December 2015 to July 2016, where they were involved in archive footage search and post-production supervision.

Alessandro Ventura obtained a Laurea Specialistica in Scienze del Governo (Political Science) from Università degli Studi di Torino in the years 2009-2015. Alessandro also has additional certifications in various areas such as Building Resilience, Communication Foundations, Customer Service Foundations, Customer Service: Creating Customer Value, Effective Listening, Managing Customer Expectations for Frontline Employees, Excel Essential Training (Office 365), Sales: Customer Success, and Succeeding in a New Job, all obtained in the year 2020 from LinkedIn.