Kaitlin Scott

Kaitlin Scott is an experienced professional with a diverse background in customer service, education, and management. Currently serving as a Customer Experience Representative at Brevo since February 2022, Kaitlin effectively resolves client inquiries and escalates challenging issues as necessary. Previously, Kaitlin worked as a Linguistic Teacher at Eveil Bilingue, where English was taught to French children and teenagers using innovative methods. As Associate General Manager at Snoozles Hostel, Kaitlin oversaw operations and managed a staff of 15, focusing on booking for diverse groups and social media marketing. Prior experience at Lloyds Banking Group included developing a customer vulnerability manual and conducting training sessions. Kaitlin also operated a successful home-based baking business and held the position of Newstar Sales Manager at Sterling Homes Edmonton. Educational credentials include a Higher National Diploma in Drama and Dramatics/Theatre Arts from Canadore College.