Fabiola Falcão

Fabiola Falcão is a skilled Salesforce professional with extensive experience in various administrative roles across multiple companies. Currently serving as Salesforce Administrator II at Brex since December 2024, Fabiola previously held the position of Mid-Level Salesforce Administrator on the Customer Experience Team at Rei do Pitaco from March 2023 to November 2024. Key responsibilities included managing Salesforce Service Cloud, developing KPIs, and producing reports for performance optimization. Fabiola also worked as a Junior Salesforce Administrator at Portal Solar, focusing on automation and project-specific demands related to Sales Cloud, and as a Junior Salesforce Analyst at Printi, enhancing sales and customer service processes. Early career experiences involved administrative and finance roles, contributing to a comprehensive skill set in systems analysis and process management. Currently pursuing an Associate Degree in Systems Analysis and Development at FIAP, Fabiola is also an alumnus of EC English Language Centres.