Luiza Menezes is a dedicated support specialist currently employed at Brex since April 2022, with a focus on enhancing customer experience through various support roles. Prior to Brex, Luiza served as a Customer Support Representative at Optix from August 2021 to March 2022, where responsibilities included client support, issue resolution, and collaboration with the product team. Additionally, Luiza has experience as a Customer Success Analyst at In Loco from October 2016 to April 2019, working with notable clients like P&G and Nike to improve campaign performance and ensure client retention. Luiza began the career as a Performance Analyst Intern at In Loco, gaining valuable experience in media advertising campaigns. Educationally, Luiza holds a Post Degree Diploma in Marketing Management from Langara College (2019-2021) and a Bachelor's Degree in Marketing & Advertising from Universidade Católica de Pernambuco (2014-2018).
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