Lionel Holguin

Head of Customer Service & Collections at Bridgecrest

Lionel Holguin has a diverse work experience spanning over two decades. Lionel started their career in 2000 at Telespectrum Worldwide Inc. where they held roles such as Quality Assurance Specialist, Quality Assurance Manager, and Operations Manager. In 2004, they joined Bridgecrest as a Loan Manager and steadily advanced through various positions including Portfolio Strategist, Collections Manager, Assistant Director of Loan Servicing, and Director of Loan Servicing. Lionel then served as the Managing Director of Loan Servicing at Bridgecrest from 2016 to 2019. From 2019 to 2022, Lionel held the position of Sr. Managing Director of Loan Servicing/Operations. Throughout their career, Lionel has gained expertise in customer service, collections, loan servicing, and operations management.

Lionel Holguin attended Universidad Tecnológica de Aguascalientes, where they obtained a degree in Informatica. The duration of their education and any previous educational experiences are not specified.

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Previous companies

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Timeline

  • Head of Customer Service & Collections

    June, 2004 - present

  • Sr. Managing Director Of Loan Servicing/Operations

    July, 2019

  • Managing Director Of Loan Servicing at Bridgecrest

    June, 2016

  • Director Of Loan Servicing

    January, 2012

  • Assistant Director Of Loan Servicing

    January, 2011

  • Collections Manager

    January, 2008

  • Portfolio Strategist

    January, 2006

  • Loan Manager

    January, 2004